Privacy policy

1. Information we collect

We may collect information you give us when you book, apply, or contact us:

• Contact: name, address, email, phone.
• Trip details: pickup and drop-off, mobility needs, schedule.
• Billing: payment or insurance details (MPI, EIA, WCB, Blue Cross) when you ask us to bill them.

2. How we use it

• To provide and manage transport.
• To confirm bookings and answer questions.
• To process payment and coordinate insurer billing.
• To improve the service and the website.
• To meet legal and regulatory duties.

3. Sharing

We do not sell or rent personal data. We may share it with:

• Service partners who help us operate, under confidentiality rules.
• Insurers or agencies when you ask us to bill a claim.
• Authorities when the law requires it.

4. Security

We use standard safeguards: limited access, secure storage, and encryption where it applies. No method is perfect. We work to keep records safe.

5. Cookies

The site uses limited cookies for browsing and basic traffic. They do not collect identity unless you type it into a form. You can refuse cookies in your browser.

6. Your rights

• Ask what we hold about you.
• Ask us to correct it.
• Ask us to delete it, subject to legal and operational retention.